Many of us today in the business world are familiar with cloud computing and the purported benefits that it can bring to our companies. From easy to use and increasingly collaborative office tools right through to accounting and inventory solutions, there are more great cloud computing offerings that ever before vying for our attention.
Indeed, implementing the right cloud tools for any particular business can lead to great rewards, including greater efficiency, more employee satisfaction in the workplace and greater productivity. All of this as a whole leads to greater profits and better competitiveness in a saturated global marketplace.
However, chances are that if you are thinking about implementing cloud solutions, you will need to find an expert to assist you. This can mean finding expert to help you migrate over to cloud services and it can mean an expert to provide you with emergency support and assistance as and when you need it.
With many cloud computing providers around today dealing with needs like these, it helps to know how to recognise a great company to hire. Here are the signs of a great cloud consultancy firm, and why these traits will make a difference for your company.
Firstly, the best cloud computing providers will have passion for cloud computing, and will have a proven track record of devoting themselves to this particular area of technology and the benefits that it can bring to consumers.
Those that are passionate about the tools and the services that they provide are best equipped to bring the best of the tools available to your company, helping it thrive. Those who are passionate about this particular technology are also far more likely to be up to date with developments and new options on the market, bringing you the best of what is available at that moment in time.
In addition to passion for cloud computing, the best providers of these services will also have a proven record of helping their customers make the change to cloud applications seamless and hassle free. It is one thing to truly believe in the benefits of this technology and another to be able to help people reap the benefits of it, and experience is crucial in proving this.
Ask any cloud computing providers that you are thinking of hiring exactly how they have assisted companies just like yours move over to cloud solutions. Also, follow up these references to ensure that you hear client feedback too – you should be looking for happy customers who have really noticed a positive difference in their businesses.
The next thing to look for, in addition to passion and experience, is a commitment to customer service and client satisfaction. This manifests itself in several ways, including a commitment to great, open communication with clients, along with openly asking for suggestions and feedback.
The best cloud computing providers will be tuned into their clients’ needs and will want to deliver them the best service at all times. It is not a case of simply making a profit, it is a case of dedication to helping clients embrace these new solutions with the best results every time.
This is something that is hard to gauge, but looking at the depth and quality of service of any particular company is a key indicator of a dedication to customer service. This can include many contact methods, timely and helpful responses every time you have a request or worry, and regular follow ups from staff. All of these mean that you will be able to rely on help when you need it.
These are just a few of the signs of an expert cloud computing provider that you can rely on to bring the best results to your business through cloud computing solutions. By looking for passion, proven success and a dedication to customer service, you will be assured of working with a company that strives to deliver the best for your business every time – and is capable of doing it too.
Smile Business Group offers a superior and tailored business solutions service to help their clients’ companies succeed. With 75 years’ combined experience in the IT, business and education sectors, the group delivers a range of services through its Smile IT, Smile Tel and Smile Consulting operations. Through proactively engaging organisational executives and owners, Smile IT aligns best of breed technologies and infrastructure to provide small to medium enterprises with a dynamic and robust platform to enhance their business and technology investment. Operating in Brisbane, the Sunshine Coast and the Gold Coast in Australia, Smile IT is committed to their customers remaining at the cutting edge of technology and offers lightening quick customer support with no lock in contracts.